POLICIES


Eddi's Wholesale Garden Supplies strictly sells to Canadian retail stores and does not sell to the general public or to US retailers. Please see your local garden center if you are interested in any products shown on our website.

Terms: Customers who have established credit with Eddi's Wholesale will receive terms of Net 20th of the month following date of invoice. Overdue accounts are to bear interest at the rate of 2% per month. All returned cheques will be charged a $20.00 handling fee. A valid Business License is required to purchase at wholesale prices.
 
New Accounts: Please Visit the "Contact Us" page to download an account application. To establish credit, simply fill out a credit application. Terms will be C.O.D. until credit applications have been approved. Please give satisfactory Trade References.
 
Prices: All prices are subject to change without notice. All pricing discrepancies should be reported immediately to our office. - Prices do not include applicable Taxes.
 
Returns:No returns are accepted without prior authorization from our office. All returns are subject to a 20% restocking charge unless the goods are defective. We ask that the goods be in a saleable condition ie. clean, with packaging intact, and with any pricing stickers removed in such a manner as to not deface the product in any way.
 
Claims: Merchandise leaves our warehouse in good condition. All claims for shortages or damages of goods delivered by our trucks must be reported within 48 hours of delivery. We will ship clay products and attempt to package it to reduce the breakage rate; however, we will not guarantee clay against breakage. Claims for merchandise shipped by common carrier should be made to the transport company. Products in our catalogue and website may not be exactly as shown.
 
Warranty:Other than warranties expressed directly by the manufacturer, Eddi's Wholesale makes no claims as to the suitability or endurance of products.
 
 
Hours of Business:Monday to Friday 8:00am - 5:00pm
Closed Saturdays, Sundays and Holidays.